Returns (right of withdrawal / trial period)
Both online and offline, MHOOM offers you a trial period of 14 days.
You can return the item within this period. If desired, this can be done by post - please pack it well - you only pay the costs of the return shipment.
We trust that you have handled the item with care. Any damage to the item will be deducted from the purchase amount; it will be refunded to your account within 14 days.
Items purchased in our sale (in-store only) cannot be exchanged or returned. If there is something wrong with the item you have purchased, let us know as soon as possible (but in any case within 14 days). Then you can return it free of charge.
If possible, you will receive a replacement item; otherwise the purchase amount will be refunded to your account.
Damage caused by careless handling, or not washing or ironing according to the washing instructions, is not seen as a defect or defect. Exchange or return only with proof of purchase.